Indian guy picked up, asked why I needed to cancel the subscription, then asked for my name before the call disconnected for some reason.
I called him again. He then asked if I used any other antivirus or McAfee protection and a ton of other pointless questions, then asked me for the invoice ID and checked to see if I had a McAfee account. He then told me that my account was compromised and that I had to run a scan on my computer. He then told me to go to my computer and asked me to go to www.support.me and asked me to spell my name out in order to generate a code. He then told me to enter the code “719067” which then downloaded a file called “Support-LogMeInRescue” “Jack” then tried to connect to my VM several times all of being unsuccessful. He then told me to press Windows + Ctrl + Q, which then popped up the Quick Assist. He then gave me the code “S0EHP4” Jack then asked for the config, I simply said Windows 10. He then gained access to my VM successfully. I then toyed around with him a bit with task manager by suspending the task to make it look like the PC was slow. Which made him start jerking his cursor around. He then gave up and passed the phone to the “Senior Supervisor” and he made me do the Quick Assist thing again. I continued to mess with him a bit and then he eventually tried the same thing with me again going to support.me and entering the code “510676.” He then tells me that my computer was hacked and that was the reason why it was acting so slow. He then passed the phone to ANOTHER “senior technician” and his name was “Prakash” and told me to install the McAfee protection plan and asked for the payment method. He then called me an idiot although I LITERALLY WASTED 40 MINUTES OF THEIR TIME.