These guys remote controlled my virtual machine, ran a fake scan, asked me for my personal information (address, email, card). They then put a syskey on my virtual machine. Then proceeded to waste an hour of their time 'fixing' my computer. The technician was stupid enough to give me their syskey password so I could change it. They were even stupid enough to click on my IP tracking link so I now have their IP address. I still reported this number to the FTC of America.