Otis You just can't make this stuff up! Called and got a guy who went on to tell me that 'my account' was going to get charged if I didn't cancel the security subscription. So I replied back "Oh, ok, since we are pretending that I have an account and some fake security subscription, lets go ahead and pretend to cancel it!".
Did this phase him? No way... he jumped right on into "Ok, then first you need to be in front of your computer". I figured since we were pretending all of this, that I'll tell him I was in fact sitting in front of my pretend computer. Still on script - he asked me about what keys I had on the keyboard - the usual attempt to get you to hit the windows key and launch your browser.
I told him that on my computer that there isn't a windows key, but one that looks like a picture of an atom with the word "nuke" below it. He couldn't quite figure that one out and asked what kind of computer I was using... I said that since we were pretending, what kind would he like it to be. That went on for a bit until, I think, he finally figured out he was being played and hung up.
Not the sharpest pencil in the box for sure.