Was going to the real Microsoft live chat last night and this came up in google, no idea if its real or not but it looks kinda fishy.
EDIT: I got them to click a Grabify Link whch they clicked and their details are:
Location: Bangalore, Karnataka, India
Browser & OS: Chrome, Windows 7
Host Name: 220.127.116.11
ISP: Reliance Jio Infocomm Limited
(Or you can see here - http://prntscr.com/fwn5im )
I think this pretty much confirms its a scam.