This is a huge scam company. A user on Scammer.Info named @hotmailsupportaustralia has a link in their bio to it. The company is PCPatchers.
• Printer Support Scam
• AntiVirus Support Scam
• Brand Based Computer Support Scam
• Mac Support Scam
• Microsoft Support Scam
• Email Recovery Scam
How I Know it is a Scam:
I googled 'pcpatchers scam' and found stories from people who were scammed by the company.
Note to Scammer.Info Staff: This company was already posted in a thread but that thread didn't get much attention and contained a list of other scams. This thread is only about the PCPatchers scam. The thread that was already posted only contained the Norton Support scam, not all of them like this thread.