Ms. Schumacher: My call went ditto as yours to "officer Daniel Pearson"
Pathetic. I had to spell Vancouver, British Columbia etc. Very poor speaker. and the phone line was noisy.
I redialed and Nagamese "officer Elaine" picked up the phone. I wished her "Happy Diwali" the biggest holiday of the year in India. We taled in Hindi. She is from Kohima in Nagaland